If you do have a question outside of our hours of operation, please call our office at 704-540-6860. Leave a message for the provider and include your child’s first and last name, date of birth, your concern and a good phone number for you. The on-call provider will call you back at their earliest convenience.

Please call our office first and schedule either a wellness visit or sick visit. Once you have scheduled a visit, you can fill out the New Patient Registration form which can be found under the Patient Tools page on our website. We require that you email us a copy of your Childs vaccine records prior to your appointment. If you do not have one, fill out a medical release and email it to our office. We look forward to meeting you and your family!

We do have an interpreter service that offers interpretation for various dialects.

We offer same day sick visits but please call our office beforehand as we want to be adequately prepared for your child and their care. Priority is given to scheduled appointments, therefore wait times may be longer. We do not accept walk in visits between 11:30-1PM and after 4PM.

Please call our office if you are going to be late or if you need to cancel an appointment. We do have a 10 minute grace period, if you arrive past the grace period you will be asked to reschedule your appointment. Our staff can assist you with rescheduling if needed.

Yes we do offer a patient portal where you can schedule appointments, message the providers as well as our staff, and for us to share HIPPA compliant forms and documents. 

Please call our office during normal business hours. If we are unable to answer your call please leave a message and one of our front office staff will return your call as soon as possible. You are also able to message our office staff via the patient portal.

Please allow 3-5 business days for most form completion (ex sports physical, camp forms, and school forms). Other forms may take a little longer but know that we are working as diligently as possible to expedite those.

We accept all major private insurances such as Blue Cross Blue Shield, Aetna, Cigna, United Healthcare, Humana and all Medicaid plans within North Carolina.

Yes, we believe that providing immunizations on time for your child is important in maintaining the health of your child and the community as well. The providers at Healthy Kidz follow the guidelines and schedules from the AAP and CDC. 

As of 6/24/24 Healthy Kidz Pediatrics will no longer accept patient families who have no intention of vaccinating their children. If you are requesting an altered vaccine schedule, we require initiation of vaccinations by the age of 6 months with a plan to complete the primary vaccination series by age two years. We also will not accept transfers of unvaccinated children over the age of 6 months into our practice. Children who transfer to Healthy Kidz Pediatrics will be given 30 days in which to provide confirmation of all childhood vaccines that are currently due per the AAP’s vaccine schedule or will need to initiate vaccinations within those 30 days.

We recommend that you familiarize yourself with both providers Dr. Poornima Baddi and Dr. Sai Lakshmi Pallimalli as the providers will be alternating in the office. However, if you do have a preference of which provider you would like to see, you can let us know when you are scheduling your appointment.

Please call 911 immediately if the condition is life threatening. If it is not urgent you can call our office. During our hours of operation, you can call to schedule an appointment or our front desk staff can send a message to the provider with guidance on what to do. 

Do not worry! Just call our office and we would be happy to answer any questions you may have.